Right of withdrawal
Instructions on withdrawal for consumers within the European Union
Right of withdrawal
Consumers have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us (Voltagezone Electronics e.U., Rossmanngasse 20a, 8010 Graz, Austria/Europe, Phone: +43 (0) 677 621 82 555, info@highvoltageshop.com) of your decision to withdraw from this contract by a statement (e.g. a letter sent by post, fax or e-mail). You may use the attached model withdrawal form, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired. You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods. In the event of a partial withdrawal, the remaining order volume will be billed to the customer under the conditions applicable for the reduced order quantity, which can lead to the shipping costs falling below the free limit or the loss of volume discounted prices. The right of withdrawal does not apply to goods made to customer specifications, semiconductors and other ESD sensitive components with opened protective packaging and special orders.
Model withdrawal form
Complete and return this form if you wish to withdraw your order
To
Voltagezone Electronics e.U.
Rossmanngasse 20a
8010 Graz
Austria/Europe
Phone: +43 (0) 677 621 82 555
info@highvoltageshop.com